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1.1 Confidentiality of data relating to individual patients and visitors, including their identity, is respected by DermNet New Zealand Trust (“DermNet”), who is bound by the privacy principles set out in the New Zealand Privacy Act 1993, together with the requirements of the Health Information Privacy Code 1994.
2.1 The personal information we may collect includes your name, address, gender, profession or speciality, job title, organisation, telephone numbers, email address and credit card or billing information.
2.2 We collect personal information about you so that you can use our website, purchase or enquire about our images, and so that we can provide related services to you.
2.3 We may also collect health information provided by you, such as your medical history, symptoms, medication, and health services you are currently being or have been provided. We use this information to correctly classify skin conditions on our image library, to provide information about skin conditions in our topic pages (in an anonymous way). We will only process health information in accordance with your explicit consent.
3.1 The personal information that we collect will be used by us to provide our goods and services to you, including:
(a) enabling you to register your information on our database or subscribe to our monthly newsletter;
(b) to correctly classify conditions on our image library;
(c) enabling you to purchase images from us, or submit images to us;
(d) responding to requests, enquiries, complaints and other customer care related activities;
(e) for administrative purposes such as creating orders, transaction records, receipts and invoices;
(f) subject to you providing your consent (in accordance with the Unsolicited Electronic Messages Act 2007) sending you messages to promote and market our goods and services, including special offers and events which might interest you; and
(g) any other purposes required by law.
(a) our suppliers in order to provide you with any goods you purchase;
(b) any service providers that are providing a service to you or us in relation to our goods or services (such as third party payment providers or IT service providers); and
(c) any other third party where disclosure is necessary in order for us to meet your request for goods or services.
4.2 Personal information that you provide to us may be transferred, processed, used or stored by us and/or our third party service providers in countries other than New Zealand, including the United States of America.
4.4 We may share de-identified, aggregate and/or anonymous data with third parties in New Zealand and overseas, including the United Kingdom, the U.S.A and Canada, for research, development, statistical or other business related purposes.
4.5 If you have any concerns regarding the transfer or disclosure of your personal information overseas, or if at any time you wish to withdraw your consent to such transfer and/or disclosure, please contact us using the details below. However, please note that if you withdraw your consent we may not be able to provide the services you have requested in whole or in part.
5.2 We are using Google Analytics to analyse the audience of the website and improve our content. Information gathered through cookies and web server logs may include your IP address, the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website. For further information on Google Analytics, please visit http://www.google.com/analytics/learn/privacy.html.
6.1 We strive to ensure the security, integrity and privacy of all personal information you provide to us. We will take reasonable steps to ensure that the personal information that we hold is accurate, complete, up-to date, stored in a secure environment, and protected from unauthorised access, modification or disclosure. However, we will not be held responsible for events arising from unauthorised access to your personal information.
8.2 If you are located in a European Union Member State, to the extent that we are subject to the EU General Data Protection Regulation 2016/679 (“GDPR”), we will comply with our obligations under the GDPR in relation to the processing of any personal data that we hold about you.
10.1 You agree that any information you give to us will be accurate, correct and up to date, and that when acting on behalf of a business or another person, you are authorised to give such information to us.
10.2 You can request access to or correction of your personal information by contacting us using the details listed below. You may also request the source of any personal information we collect from a third party.
10.3 If you are located in a European Union Member State in which we offer goods or services, to the extent we are subject to the GDPR, you may request that we delete certain personal information or transfer your personal information to another organisation.
11.2 If you would like more information about your privacy rights or wish to make complaint about our privacy practices, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz or by post to PO Box 10 094, The Terrace, Wellington 6143, New Zealand.
© 2022 DermNet New Zealand Trust.
DermNet NZ does not provide an online consultation service. If you have any concerns with your skin or its treatment, see a dermatologist for advice.